We offer an Integrated Website Development and Management Platform. We use the term "PLATFORM" because our offering consists of a uniquely bundled mix of powerful software tools, reliable network infrastructure, and responsive technical support.
The combination of these elements has proven to streamline the website development process and greatly reduce the time and cost of website maintenance.
Your website should entice visitors to interact with your organization. Visitors can register for a seminar, newsletter, whitepaper, video, or other information. As they enter their contact information, and categorize their particular interest, our integrated Contact Manager allows the website administrator to manage and use that data in other areas of the business.
Our Website Content Management System (WCMS), Contact Manager (CM), Newsletter System, and other tools share information with on another to leverage your website as a powerful business tool. For example, because we utilize a database driven dynamic approach, our WCMS allows users to not only manage content for multiple areas of their website from a single location, it can also seamlessly add that same content, or "teaser" information to your newsletters. Additionally contact information gathered through on-line registration can be exported and provided to the seminar presenter or administrator as a list of attendees.
WCMS
The Website Content Management System (WCMS) is our core system. It allows you to add, change, and delete the content (text, images, etc) that appears on the website.
CM - Contact Manager
The Contact Manager is a tool that allows you to store visitor data. Additionally data can be imported/exported to or from Excel and other software. The Contact Manager is integrated with the Newsletter/mailing System so that you can upload contact lists and send targeted mailings to potential clients.
Dynamic Newsletter/Mailing System
One of our strongest system functions is our newsletter feature. This feature is tightly integrated with the rest of the system. Once configured, very little work is needed to send out newsletters to your entire contact list or a specific group.
Calendar & Event Registration
On-line Event Registration - This integrated modules collects registrant information and notifies instructors or class administrators as to the attendance capacity.
Image library
Upload, manage and display all images used on your website and in your newsletters.
Visitor Poll
Survey your visitors to conduct your own market research.
Shopping Cart System
Set up and manage your online store qickly and eaisly. Add or change products, modify product descriptions, set/change pricing, or add products to categories.
Dynamic Forms
Dynamic forms allows users to register for events or download information. Forms are a great way to create a viral way of getting website visitors involved with your website.
Dynamic Site Map
Our Dynamic Site Map is integrated with the entire website. When changes are made, the site map is automatically updated making website management easer.
Site Search Functionality
This is core functionality that all complex websites should have. It should also be dynamic so that when you make an update to your website, your search function should pick up the changes.
Reliable Network
Hosting is a bundled offering that means different things to people. Our hosting service includes state-of-the-art servers that are professionally managed. They are monitored 24 hours a day, 7 days a week, 365 days per year. If the server is unresponsive at any time, an on-site technician will quickly restore operations. The server and data are automatically backed up nightly so you don't have to do it manually.
Additionally, to ensure maximum availability of your site, the servers we use are equipped with redundant processors as well as multiple mirrored disk drives. If one hard drive fails, the other one takes over automatically while the damaged one is replaced.
Our hosting also includes fast and reliable access to the Internet. Our servers are co-located on the backbone of the Internet. This access provides for redundant and direct access. We have taken every reasonable precaution to control all facets that would affect the availability of your site.
Account Management - When you partner with Rapnikas Consulting, an account manager will be assigned to you to assist with any questions, training, or enhancements you may need. Your account manager will work very closely with you to make sure that you understand how to navigate the website and that you are utilizing system to the fullest extent.
Training - Each site is unique and addresses the specific needs of your business. Our site administration training is set up on a case-by-case basis. This way you are assured of understanding how best to use your site. Once the administrator has mastered the functionality of their particular sit, we continue to interact with our clients to make them aware of other system capabilities that might help their business.
Online Help - Our system has an easy to access and understand online help section. We realize that you may not be using the system every day and may need a quick reminder for certain functionality.
Online Ticketing - The clients that use our system are using their website as a business tool. Changes are constantly being made to the content. Often time's changes to the functionality are required. For these types of changes, we offer an online ticketing service that is accessed and managed from the client's admin area. This tool can be used to collaborate on specific functionality that needs to be added to the site. As users become more advanced this tool has proven invaluable.
Telephone Support - While online system are very useful. Sometimes you just need to talk with a live person. We do our very best to make a knowledgeable technician with an understanding demeanor and excellent communication skills available to you during normal business hours.
